![]() ![]() To return your item(s) to Apple, sign in to online Order Status (Opens in a new window) with your Apple ID and password.Īfter you sign in, click the Edit Orders button to view your most recent order. However, software that contains a printed software licence may not be returned if the seal or sticker on the software media packaging is broken. * You may return software after rejecting the licensing terms, provided the software is not installed on a computer. Apple Developer products (membership, technical support incidents, WWDC tickets).Apple Gift Packaging (origami style gift box with ribbon and greeting card).Software Up-to-Date Program Products (software upgrades).For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. ![]() If you are dissatisfied with an item, you can request a return through Order Status. You need to bring a government-issued photo ID and confirmation of the web order number with your items. You can return your items to an Apple Retail Store within 15 calendar days of receiving your order. ![]()
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